Why Leadership Isn't Enough: Designing Real Support for Healthcare Teams

Step into a conversation where appreciation stops being a checkbox and becomes a living, breathing force inside your organization. 🎙️✨

In this episode, Tanya Abreu sits down with Matthew Terry, co-founder and CEO of Known, to explore how workplace recognition is being reimagined from the inside out. What if appreciation wasn’t generic… but deeply personal, data-informed, and actually felt?

Together, they unpack how Known is transforming traditional gifting and recognition programs into a dynamic, AI-powered experience that helps leaders truly understand what motivates their people. Not just what employees like to receive, but how they want to be seen, valued, and spoken to.

This isn’t about another gift card program. It’s about decoding human motivation and turning gratitude into a language that resonates across teams, units, and entire health systems. From personalized recognition to meaningful communication strategies, this episode reveals how healthcare leaders can build cultures where appreciation fuels performance, connection, and well-being.

If you believe recognition should be more than routine… this conversation will change how you lead.

🔗 Learn more: www.knownwn.co